At Nova Insights (“we”, “our”, “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website https://novainsights.co.uk/ or interact with our services.
By using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
Nova Insights is a digital services and insights platform. For the purposes of data protection laws, we act as the data controller of your personal information.
If you have any questions about this policy, you can contact us at:
Email: [Insert Email]
Website: https://novainsights.co.uk/
2. Information We Collect
We may collect and process the following types of personal data:
a. Information You Provide
- Name
- Email address
- Phone number
- Business or company details
- Any information submitted through contact forms or emails
b. Automatically Collected Data
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
c. Cookies & Tracking
We use cookies and similar technologies to enhance your experience and analyze website performance.
3. How We Use Your Information
We use your information to:
- Respond to inquiries and provide requested services
- Improve our website functionality and user experience
- Send updates or marketing communications (only if you opt-in)
- Maintain website security and prevent fraud
- Comply with legal obligations
We only collect data that is necessary and relevant to our services.
4. Legal Basis for Processing (UK GDPR)
Under UK GDPR, we rely on the following legal bases:
- Consent – when you submit forms or opt-in to communications
- Legitimate Interests – to improve services and website performance
- Contractual Necessity – to deliver requested services
- Legal Obligations – where required by law
5. How We Share Your Data
We do not sell your personal data.
We may share your data with:
- Service providers (hosting, analytics tools)
- Professional advisors (legal, accounting)
- Authorities if required by law
All third parties are required to protect your data.
6. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
7. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Secure servers
- Encryption (HTTPS/SSL)
- Access controls
However, no method of transmission over the internet is 100% secure.
8. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
9. Cookies Policy
Our website uses cookies to:
- Analyze website traffic
- Improve performance
- Remember user preferences
You can manage or disable cookies through your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
12. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Nova Insights
Email: [Insert Email]
Website: https://novainsights.co.uk/
✅ Notes for You:
- Replace [Insert Email] with your actual business email.
- Add your company address if available (recommended for GDPR compliance).
- You can also add a Cookie Banner on your website for full compliance.